For online sellers, Australia-wide

Insurance built for e-commerce

Stock in a 3PL, goods on the water, a storefront that never closes and a platform you don’t control - online retail carries risk a generic business pack was never written for. Pivotal arranges cover shaped around how you actually sell, then handles the claims.

Who this is for

Cover we commonly arrange

Every program is built to the business, not the brochure — these are the usual starting points. If you need something that isn’t here, ask; the panel is wider than the page.

How it works

01

Tell us about the business

The short form below or a phone call — what you do, what you own, what keeps you up at night.

02

We shop the market

Real comparisons across a broad panel of Australian insurers — limits, exclusions and excesses, not just premiums.

03

You’re covered, and stay covered

Claims handled for you at no extra charge, and the program re-tested against the market every renewal.

Start an enquiry

Takes about a minute. Your enquiry is logged the moment you send it and goes straight to the team — so it can never be lost.

Prefer to talk? 1800 385 031